U.S. Postal Service Recognized and Celebrated Postal Customer Councils for Exceptional Performance and Achievements

On August 9, 2016, the U.S. Postal Service recognized and celebrated 24 Postal Customer Councils (PCCs) at its Headquarters in Washington, DC.

There are more than 150 active PCCs across the country, comprised of local postal employees and business leaders who meet regularly to strengthen the working relationship between mailers, the Postal Service, and their mutual customers.

The PCC program is a valuable resource for business mailers, large and small.  Local PCCs serve as an open channel for USPS-to-business communication, providing information and best practices for achieving cost-effective and profitable mailing, education and training, as well as solving local challenges.  Through regular meetings, educational programs, mailer clinics, and seminars, PCC members learn about the latest postal products and services that may help them grow their business.

Local PCCs offer the following benefits:

  • Knowledge – Gain knowledge about postal products, services, and tools to improve mail quality, as well as earn a professional certificate
  • Innovative Ideas – Learn about promotions and incentives that raise awareness of innovative mail uses
  • Expert Advice – Hear about how to integrate and expand your marketing through the mail
  • New Sources – Find new sources for acquiring mailing lists
  • Networking – Network with other mailers, business mail service providers, and USPS executives and hear first-hand from others about how they use mail to be more efficient and profitable, as well as face the same challenges you face
  • Best Practices – Leverage best practices to improve mailing effectiveness, efficiency, and profitability

2016 National PCC Leadership Award winners

Award PCC Recipient Level
PCC of the Year Large Greater Baltimore Greater Baltimore PCC One Award
PCC of the Year Small Peoria Area Peoria Area PCC One Award
PCC Partner of the Year Greater Boston Greater Boston, Providence, Southeastern Mass, Central Mass, New Hampshire, and Western Mass PCCs New Award
PCC Industry Member of the Year Fairfield County CT Art Gerckens Gold
  Greater Boston Betsy Shortell Silver
  Greater Birmingham Willie Vann Bronze
PCC Postal Member of the Year Greater Dallas John Torrez Gold
  Northeast Florida Delores Carter Silver
  Utah Steve Chaus Bronze
District Manager of the Year Greater Dallas Timothy Costello Gold
  East Central Iowa W. Jim Herrmann Silver
  Big Bend, Northeast Florida and Panhandle David F. Martin Bronze
PCC Innovation of the Year Greater Charlotte Greater Charlotte PCC Gold
  Central Missouri Central Missouri PCC Silver
  Greater Kansas City Greater Kansas City PCC Bronze
Communication Excellence Award Greater Atlanta Greater Atlanta PCC Gold
  Greater Portland Greater Portland PCC Silver
  Greater New York Greater New York PCC Bronze
Education Excellence Award Greater Portland Greater Portland PCC Gold
  Greater Dallas Greater Dallas PCC Silver
  Twin Cities Twin Cities PCC Bronze
Membership Excellence Award Greater Dallas Greater Dallas PCC Gold
  Broward County Broward County PCC Silver
  Twin Cities Twin Cities PCC Bronze


Congratulations to All Award Winners!

Looking Forward to Having More Winners Next Year!